About Us
Real People. Real Results.
Coleman Consult works with small businesses that need clarity before they make the next important move. Many business owners do not need more generic advice. They need a clearer understanding of what is happening inside the business, how customers are responding, where opportunities are being missed, and what deserves attention first.
That is the role we play.
We help small companies make better decisions through consulting research, customer insight, strategic review, and practical business guidance. Our work is built for owners who want useful direction, not abstract consulting language.
Who We Are
Coleman Consult is a small business consulting agency based in Dayton, Ohio. We focus on helping business owners understand problems more clearly before they invest more time, money, or effort into the wrong solution.
Our projects are designed around real business questions. Why are customers hesitating? Why has growth slowed down? Is the offer clear enough? Which part of the business needs improvement first? What should be changed, and what should stay in place? These are the kinds of questions we help clients answer.
We believe consulting should be practical. It should help small businesses see more clearly, prioritize more confidently, and move forward with less guesswork. That is why our work combines research, analysis, structured feedback, and decision support in a way that stays grounded in business reality.
Who We Serve
We work with small businesses that have reached the point where instinct alone is no longer enough. Some of our clients are preparing for growth and want to validate direction before expanding. Others are dealing with inconsistent results, weaker customer response, or internal uncertainty about what to improve next.
Coleman Consult is especially useful for owner-led businesses, local service companies, independent firms, and growing small teams that need outside perspective supported by research. Our clients are often experienced enough to know something is off, but too close to the day-to-day work to see the full picture clearly on their own.
We help them slow down just enough to understand the situation properly, then move forward with more confidence.
Real People. Real Solutions.
Meet Our Team
Marcus Coleman
Marcus Coleman leads Coleman Consult with a focus on practical strategy, consulting research, and small business decision support. He works closely with clients to identify what is creating friction, what is being overlooked, and what kind of insight is needed before a business makes an important change.
Natalie Mercer
Natalie Mercer oversees consulting research and customer insight projects. Her role includes structuring feedback initiatives, reviewing patterns in customer response, and helping turn broad business concerns into focused research questions that can actually be answered.
Evan Brooks
Evan Brooks works on offer evaluation, business positioning, and improvement planning. He helps clients connect research findings with practical decisions, especially when a business needs to refine communication, review service direction, or prioritize growth opportunities more carefully.
Claire Donovan
Claire Donovan keeps client engagements organized, clear, and on track. She helps coordinate timelines, deliverables, and communication so that consulting projects remain efficient and easy to navigate for small business owners.
Jordan Ellis
Jordan Ellis supports the day-to-day client experience at Coleman Consult. From early conversations to project follow-up, this role helps ensure that clients always know where things stand and how the consulting process is moving forward.
Rachel Bennett
Rachel Bennett supports planning, documentation, and operational coordination across projects. Her work helps keep consulting engagements practical, structured, and easier for clients to turn into real next steps.
Let’s Do It Together
Ready To Grow Your Business?
If your business needs clearer customer insight, better decision support, or more confidence before making an important change, Coleman Consult is ready to help.